What Ebase Does
For Your Business
Two sharp services. One reliable partner. We automate the work slowing you down and keep your website running without you lifting a finger.
Service 01
Business Workflow
Automation
If your team is copying data between apps, chasing approvals over email, or manually building reports — you're losing hours every day that automation can give back. We design, build and maintain custom workflows that do the repetitive work for you.
Across Our Clients
What's Included
Tools We Work With
Common Use Cases
What We Automate For You
📥
Lead & CRM Workflows
Auto-capture leads, assign to reps, send follow-ups and update your CRM without touching a keyboard.
🧾
Invoicing & Finance
Generate invoices, send payment reminders and sync to your accounting software automatically.
📣
Marketing Pipelines
Sync form submissions to email lists, trigger campaigns, and report on performance hands-free.
📦
E-commerce Operations
Sync inventory, send order confirmations, flag low stock and update fulfillment — all automated.
Service 02
Website Maintenance
& Security
Your website runs your reputation. Slow load times, broken plugins, or a security breach can cost you clients before you even know there's a problem. Our maintenance plans keep everything updated, backed up, and locked down — while you focus on running your business.
Across Managed Sites
What's Covered
Platforms We Maintain
No more “who do I call?” moments.
When something breaks, you have one person to contact. We know your site, we have your backups, and we'll have it fixed fast.
Maintenance Plans
Simple, Transparent Pricing
All plans include a free site audit before you commit. No lock-in contracts.
BASIC
The Essential Shield- Weekly Security Scans & Malware Removal
- Core, Theme & Plugin Updates (Bi-weekly)
- Daily Automated Off-Site Backups (30-day retention)
- Uptime Monitoring (Every 5 minutes)
- Basic Performance Optimization (Once Off)
- Email Support (48-hr response)
- Monthly Health Report
PRO
The Growth Guardian- Everything in BASIC, plus:
- Daily Security Scans & Advanced Firewall Management
- Real-Time Update Management & Staged Testing
- Hourly Automated Off-Site Backups (90-day retention)
- Advanced Speed & SEO Optimization (Monthly)
- Broken Link & Functionality Monitoring
- Priority Support (24-hr response)
ENTERPRISE
The Total Command- Everything in PRO, plus:
- Real-Time Security Monitoring & Instant Incident Response
- Custom Update & Deployment Schedule with Rollback Guarantee
- Redundant, Real-Time Backups & 1-Click Disaster Recovery
- Dedicated Senior Technician & Quarterly Strategy Reviews
- Database Optimization & Advanced Analytics Integration
- 24/7 Phone & Chat Support
Prices exclude VAT. Custom quotes available for WooCommerce and e-commerce sites.
Get Both Services.
Save More. Stress Less.
Clients who combine automation and maintenance get a single point of contact for their entire digital operation — and a bundled rate that saves up to 20% versus separate plans.
FAQs
Common Questions
Still unsure? Here are the questions we hear most often.
Do I need technical knowledge to use the automations you build?
Not at all. We build and manage everything. Once your workflow is live, you simply watch it run. We document everything and train your team if needed.
How long does it take to build an automation?
Simple workflows can be live within a week. More complex, multi-system automations typically take 2–4 weeks depending on scope and integrations required.
What if my automation breaks or needs changes?
If you're on a retainer, we fix it at no extra cost. For once-off builds, we offer 30 days of post-launch support, with affordable retainer options after that.
Can you maintain a website that Ebase didn't build?
Yes. As long as it's on a supported platform (WordPress, WooCommerce, Webflow etc.), we can onboard your existing site with a free audit first.
Is there a lock-in contract for maintenance plans?
No. All plans are month-to-month. We believe in earning your business every month, not trapping you in a contract.
Can I combine automation and maintenance into one plan?
Absolutely — and we recommend it. Bundled clients get a discounted rate, a single point of contact, and coordinated support across both services.
Not sure which service you need?
Book a free 30-minute call and we'll tell you honestly what will make the biggest difference for your business right now.
Office
South Africa (Remote-first, available nationwide)
No commitment. No sales pitch.